Irrespective of the fact that the hosting service offered by the different companies is almost the same, each provider has got a customized platform with its own modifications and different ways to complete certain operations. In situations like this, an info-loaded knowledge base will be amazingly useful both for persons with little to no experience and for technically advanced users who will eventually discover how specific tasks are carried out, but will waste precious time in the meantime. The objective of such a knowledge base is to help make the hosting service fast and easy to use, sparing users plenty of time and efforts. The result is happier clients, as they can effortlessly find the information they require, and much less work for the customer care staff representatives, because usually most of the queries and difficulties that clients have are already outlined in the knowledge base. Provided that the articles are expertly written and cover more topics, you will be able to discover more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Shared Web Hosting
If you order a shared web hosting account through our company, you’ll obtain access to our detailed online documentation where you will see information about virtually everything connected to our web hosting services. The topics cover anything from how to set up an e-mail address on your smart phone, to how to do different things using an .htaccess configuration file. The articles themselves are written in an easy-to-understand way and include comprehensive manuals on how to complete a given operation in your Hepsia hosting Control Panel. You can also find info that’s not connected directly to Hepsia, for example one that concerns web-based apps on your PC. The complete collection of articles will be available in the Help section of the Control Panel, but the ones that are applicable to a specific Control Panel section can be accessed on the spot. Given the fact that we’ve included as many topics as possible, you’ll be able to learn de facto everything associated with your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
We have prepared an extensive knowledge base for all our present and prospective clients, so in case you order a semi-dedicated server package from our company, you will be able to find any info that you need at any moment. We have a host of educational help articles, which will help you better understand what is going on in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are simply two examples. Our elaborate guides will help you do anything you need – extract files from an archive, import a database, forward a domain name, etc. Moreover, we’ve also got troubleshooting instructions, which will permit you to find out what induces a given problem and the potential solutions for it. If you cannot send e-mails or your domain name returns an HTTP 500 error message, for example, you can resort to our knowledge base and repair the problem very quickly. You can access the articles through each section of the Control Panel, as well as through the all-inclusive Help section.