A 99.9% Server Uptime
The principal advantage of building your own shared web hosting system is that you do not need to be worried about compatibility – you design a given set of software apps in such a manner so as to work with a given set of hardware elements. The result is something much more stable and dependable, as there are less potential chances of failure. We have built our cloud hosting platform atop time–proven hardware elements along with a strongly customized version of SELinux in an attempt to create a really secure and safe home for your own sites.
For this reason, with all our Linux shared web hosting packages plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also set up our very own internal network in all our datacenters. Everything is based on top–class hardware parts built by Juniper. What’s more, on each and every router, we have placed a firewall with a complex algorithm so as to sift all questionable requests.
This way, in each of our datacenters – in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not content with our hosting services, or if you find them insufficient, or if you decide that you need to have a Linux VPS web hosting packages rather than a cloud hosting plan – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep full control of your domain names even if you cancel your account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours for an answer, you know how frustrating this can be, even more so when your website is on the line. That is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be here for you and they’ll respond to you within an hour. And the best part is that their average ticket response time is under 20 minutes!